crickets apps Responsible Gaming — Keep Yourself Safe
Gaming is fine as entertainment, but without control, any game can become harmful. crickets apps believes every player should be aware of their own limits — and we want to support that awareness at all times.
What Responsible Gaming Is and Why It Matters
Online betting or casino gaming is primarily a form of entertainment. But when it becomes a habit and starts affecting your personal or family life, it means a line has been crossed. Responsible gaming means playing consciously, within a set budget, and with consideration for your own mental state.
At crickets apps, we want every user to see gaming purely as entertainment — not as a source of income. The outcome of every bet or spin is completely random and cannot be predicted in advance. Placing more bets to recover lost money is never a solution.
Reading our Terms and Conditions will give you full details on how we keep the gaming environment safe and what steps may be taken in various situations.
Remember, there is no guarantee of recovering lost money. Before each session, ask yourself: "How much can I afford to lose and still be comfortable?" — that answer is your limit.
Things to Keep in Mind
Gaming is for entertainment only — not for earning a living.
Placing more bets hoping to recover losses is harmful.
Do not play while under the influence of alcohol or when emotionally unstable.
Set your limits and stick to them.
Tools to Keep Yourself in Control
crickets apps offers several features that help you decide how much and how long you play. Contact live chat to use these tools.
Deposit Limit
Set a daily, weekly, or monthly cap on how much you deposit. Once the limit is reached, the system will not accept further deposits.
Loss Limit
Set how much you are comfortable losing within a given period. Once the limit is reached, betting will be temporarily paused.
Session Time Limit
Set a limit on how long you play in one sitting. When the time is up, the system will alert you and end the session.
Cool-Off Period
If you want a short break, set a cool-off period of 24 hours, 7 days, or 30 days. During this time your account stays active but you cannot place bets.
Self-Exclusion
If you need a longer break, choose self-exclusion. Options range from a minimum of 6 months to a permanent closure. Your account will be completely inactive during this period.
Reality Check Alerts
At set intervals you will receive a pop-up message showing how long you have been playing and how much money has been transacted.
To activate these tools, contact crickets apps 24/7 live chat support or send an email to our support address. Once a limit is set, it will not be relaxed before the specified period — this is intentional, so you can hold firm to your own decision.
Warning Signs of a Problem
If any of the following apply to you or someone you know, it is time to seek help.
- Repeatedly increasing bets to recover losses and being unable to stop.
- Spending much more time and money on gaming than planned.
- Hiding your gaming habit from family or friends, or lying about it.
- Using money set aside for bills or daily expenses to place bets.
- Feeling restless, angry, or low when unable to play.
- Prioritising gaming over work, studies, or family responsibilities.
- Considering borrowing money or selling belongings to fund gaming.
Ask Yourself
"If I want to stop, can I really stop?" — an honest answer to that question will tell you where you stand. If the answer is "no", do not delay in getting help.
Worried About Someone Close?
Is a family member or friend showing these signs? Talk to them directly — not with anger or accusations, but with concern and care. Seek help from a professional counsellor if needed.
Ways to Get Help
Acknowledging a problem is not weakness — it is the first courageous step. There are several ways to get help.
crickets apps Support Team
Our 24/7 live chat support is available in Bengali and English. Any request to set limits, self-exclude, or close an account is processed right away.
Email Support
If you prefer not to speak on live chat, send us an email. Our responsible gaming team will reply in Bengali and handle your request confidentially. Contact email: [email protected]
Family and Loved Ones
Open up to your family. Having a trusted person beside you makes it easier to stick to your limits. When someone close to you knows, you do not have to face it alone.
Professional Counselling
Gambling addiction is a recognised mental health condition. Mental health professionals and counsellors in Bangladesh can help with this type of problem. Seek advice at a local hospital or mental health clinic.
Peer Support Groups
Talking to others who have faced the same problem is often the most effective approach. Consult a mental health professional about joining a community-based support group.
Permanent Account Closure
If you need a complete break beyond all other limits, request a permanent account closure. This is part of our policy and is processed without any questions asked.
Practical Tips for Safe Gaming
Before You Play
- Decide in advance the maximum amount you can afford to lose.
- Only bet with money set aside for entertainment — not money for bills.
- Set a time limit and use an alarm.
- Do not start playing when you are stressed or feeling low.
What Not to Do
- Do not place more bets to improve your mood after a loss.
- Do not break your limits even when you are on a winning streak.
- Do not hide the time or amount you spend on gaming from others.
- Do not place bets with borrowed or loaned money.
You can learn more about how crickets apps maintains a safe and fair gaming environment on our About Us page. We use a combination of technology and human monitoring to detect unusual gaming behaviour and will reach out directly when needed.
To learn about how your personal information is protected, see our Privacy Policy — it explains how your data is stored and used, and how self-exclusion information is handled confidentially.
If you have any questions about your limits or managing your account, our FAQ section has answers to many common questions.